The list report grouping stylesheets, introduced in TestTrack 2009, have been tremendously helpful to customers looking to slice data by various attributes, such as hours worked by product/component.

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Since the introduction of TestTrack RM earlier this year, I’ve had a chance to demonstrate the product several times to prospects. While the initial feature set of the product is impressive, every once in a while I do hear about features that are not currently available. These become feature requests, which are prioritized and scoped out by our product management team.
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Surround SCM provides complete control over software configuration management processes. With its advanced feature set, including support for parallel development, automation capabilities, and extensive IDE integrations, setting up Surround SCM for your environment may seem like an overwhelming task. The following tips can help you set up Surround SCM to ensure maximum efficiency in your development organization.
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I got a call from a TestTrack TCM user who asked if you could schedule scripts to run on a continuous scheduled basis, rather than just once. I responded that you couldn’t, mainly because each test run represents a single execution of a test, not a continuous one.

I asked the user for more details in order to better understand the need. He revealed that his group does automated builds and wanted to launch tests after each build and log those results in TestTrack TCM. He wanted to incorporate TestTrack TCM with the automated build process and did not know how to.  So how do you do it? Well the answer will vary depending on your process.
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Using TestTrack’s automation rules is a great way to populate field values, move an object through the workflow, interface with another system, and notify the right people about what is happening in their project.  Some of these rules can get complicated and often some tracing and debugging is necessary to make sure the rule is working as you designed it.

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A common question I hear from TestTrack users is how to display a value that was entered as part of a workflow event on the main issue/test case/requirement window.  As some of you may know, this is not “out of the box” functionality. However, this can be configured rather easily using automation rules and custom fields.

The only requirement is that the field on the main window has to be of type “String”.
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Escalation rules allow you to evaluate a certain condition on a continuous, scheduled basis. The most common use for escalation rules is to prevent inactivity on items. For example, every day at midnight, check for any items that have not been modified in the last 3 days. Escalation rules also allow you to configure an action or actions to perform on any item that matches the criteria, which is specified in the form of a filter.
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Control Transmutation

Pete Vasiliauskas talks about QA Wizard Pro on November 29, 2009

Generic controls are those controls that an automated testing tool doesn’t natively recognize. They may show up with actions like LMouseClick or MouseMove on them along with the coordinates that the mouse action occurred at. These aren’t very useful when testing, as their available actions are limited and you might have to go through some extra work if you want to checkpoint data on them. QA Wizard Pro 2010 introduced a feature to change all of that.

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We recently released a new version of Surround SCM. This release has many exciting new features and enhancements.

Two that are very exciting for me are the addition of an API and the ability to customize menus in the client to launch third-party applications. The ability to launch third-party tools (or your own) from the Surround SCM client menus means that now there is a plugin architecture. This opens the door for custom integrations with other tools and as well as our own.
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Our support group is commonly contacted with email notification problems. This can be tricky to troubleshoot because there are many moving pieces and it is difficult to isolate the cause. This post includes some troubleshooting tips I learned as a member of the support group.
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