The Seapine View

We’re very excited to release beta versions of our Seapine ALM suite of products, including TestTrack Pro, TestTrack RM, TestTrack TCM, Surround SCM and QA Wizard Pro! The betas are open to anyone, so feel free to click through and try them out. If you do try them out, please leave feedback so that we can continue to improve our product offerings.
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TestTrack includes Microsoft Outlook integration, which allows you to add Microsoft Outlook emails as new defects, requirements, requirement documents, or test cases or as tracked email to existing items in TestTrack. This short video shows you how to set up the integration during the TestTrack client installation and how to create a new defect directly from Outlook. It also includes an example of how to attach an email to an existing item in TestTrack.

A few months ago we published a Sample Scrum Project that uses the entire TestTrack suite. Unfortunately, if you don’t have licenses for all three TestTrack products, you weren’t able to use the project.

I decided to create another version of the sample project that only uses TestTrack Pro features. If you only have a TestTrack Pro license, download the TestTrack Pro Scrum Sample Project instead. Continue reading…

Thanks to everyone who joined us for our Seapine ALM 2011.1 What’s New webinar. The recording is now available on YouTube if you missed the webinar or want to watch it again. Q&A from the session follows.

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Google Apps for Business is becoming very popular and a large number of companies use Gmail for business. This allows you to use your own domain but Google runs your email server for you.

If you also use TestTrack, you can use your Gmail hosting service to send TestTrack notifications via email or even import emails if you use the TestTrack email tracking feature.

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Folder types in TestTrack is a great feature that enables you to set a number of folder options, including choosing the folder icon that is displayed in the TestTrack folder view. Folder icons help you easily recognize specific folder types, as shown in the following screenshot.

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Interactive filters makes finding items in TestTrack quick and easy. With interactive filters, users are prompted to select criteria when a filter is applied. This means you can create a single filter to show items in any workflow state, for example. This video walks you through creating and using interactive filters.

When I review TestTrack defects to address documentation requests or review product change requests that affect documentation, I typically look at the Overview tab first. This tab displays a read-only summary of the defect description, workflow events, and tracked emails. It helps me quickly see all the information related to the defect in one place and follow any discussion about the defect in sequential order.

Our development or QA teams typically enter a Comment workflow event to add feedback to defects instead of adding comments to the defect description field. This makes it much easier to follow the discussion thread because inline comments can get buried if a description is long.
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TestTrack filters can solve a number of requests from finding to sorting data, filters also play a big role in automation rules. Filters can be published as RSS feeds, can be interactive and dynamic, and can also be used in most list views, reports and folders.

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Communication between testers and developers is key to ensuring the right information gets to the right people. During testing, a number of bugs will be discovered and those bugs need to be sent to the development team. Also, the more information testing can provide the easier development can trace and resolve the bug in questions. The type of information provided by testing can be very basic from error numbers to screen captures etc.

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