Our support group is commonly contacted with email notification problems. This can be tricky to troubleshoot because there are many moving pieces and it is difficult to isolate the cause. This post includes some troubleshooting tips I learned as a member of the support group.
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triggers
This post is a follow up to my first one about Surround SCM triggers and executables.
A few years back, while still working in support I conducted an experiment to really comprehend how executables work when they are launched by Surround SCM as part of a trigger. I wanted to know “where” the script runs, what it considers to be the “current” directory, and whether it depended on the location of the executable.
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Automation is a key part of any software configuration management tool. Without automation you must manually perform tasks, which only increases the chance of error. Surround SCM includes triggers that allow you to automate many actions, such as sending e-mails, changing a workflow state, and preventing actions under specific circumstances.
Most of the actions available in triggers are visually oriented. For example, to send an e-mail you can select the recipient(s) from a list, configure the e-mail template, etc. However, inevitably you will have needs beyond what is offered out of the box. In those situations you may want to consider running an executable through the trigger mechanism.
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This feature I’m about to show you is so top-secret it doesn’t even appear in the release notes for TestTrack 2010. We added the ability to update text fields via field codes, as part of an automation trigger. This is a small change, with limited functionality for now, but something that the Services team was very excited to see included in the 2010 release.
Share on Technorati . del.icio.us . Digg . Reddit . Slashdot . Facebook . StumbleUponUpdated for TFS 2008 and TestTrack 2010
Visual Studio Team Foundation Server provides an SDK that is pretty easy to use when it comes to working with work items.
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Works with TestTrack 2008.2.1 Works with ClearCase 7.0.1
This article outlines how to create a trigger in ClearCase, which calls a script that updates TestTrack. This was all developed and tested against TT 2008.2 and ClearCase 7.0.1.
Works with TestTrack 2008
Works with SugarCRM 5.1
Will not work with TestTrack 7.6 and earlier
This sample uses a TestTrack trigger to synchronize defect changes with cases in SugarCRM.
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TestTrack Studio includes defect tracking (TestTrack Pro) and test case management (TestTrack TCM). Since both pieces are within the same interface they have a tight integration.
The focus of this article is on the ability to create a defect from a test run, which typically happens when a test run fails.
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Automation is a key element in ALM. From reducing human error to improving efficiency, a well designed automated plan will improve your current ALM process.
This articles contains two versions of a sample SOAP applications that automatically generate test runs in TestTrack TCM. The first version is a stand alone console application. This could be used in an automated build process. The second version is meant to be used with TestTrack triggers. When a defect is fixed, automatically generate test runs for the linked test case.
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Works with TestTrack 2008 and 2009
Works with Surround SCM 2008 and 2009
A popular feature request is the ability to attach to a TestTrack defect when a file is promoted. While this is something we periodically review when we consider enhancements for future relases, this can be done using triggers in the meantime.
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